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Home / Blogs / WhatsApp Flows: The Form That Lives Inside the Chat

26 Sep 2026

WhatsApp Flows: The Form That Lives Inside the Chat

WhatsApp Flows are structured screens a customer fills in without leaving the conversation. What a Flow is built from, how it reaches a customer, when it needs a backend endpoint, and the four states it lives in – Draft, Published, Throttled and Blocked – including the one that fails without looking broken.

WhatsApp Flows are structured screens a customer fills in without leaving the conversation. What a Flow is built from, how it reaches a customer, when it needs a backend endpoint, and the four states it lives in – Draft, Published, Throttled and Blocked – including the one that fails without looking broken.

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